Argentina. Carrefour chose the company Cornel Seguridad Privada together with SoftGuard, to implement the VigiControl app in its supermarket chains in Argentina, where it has 600 branches under the banners of Carrefour, Market, Express and Maxi.
The firm, having department stores and distribution centers and having thousands of employees, must ensure that its staff rigorously complies with corporate security procedures and at the same time improves their training.
The supermarket chain was concerned about the efficiency of its security staff in each of its branches and did not get the expected results. To solve this great concern and in order to use state-of-the-art technology for the control of rounds, Carrefour implemented the VigiControl App, to audit the surveillance service in real time. In this way Carrefour will be able to monitor its on-call personnel and audit the fulfillment of their rounds, allowing the reporting of news along with the sending of videos, audios, text messages to the control center, among other additional functions.
Carrefour's focus on auditing and controlling its security guards is key to improving staff work behaviors, using all the tools made possible by the VigiControl app. As stated from SoftGuard, among the outstanding features offered by its app, is the possibility of making a validated position report via GPS, sending alerts of a living man, reporting incidents viewed during the tour, sending images captured from the same smartphone, report of hours worked, start and end of the working day with a photo of the person, etc. For all these reasons, Carrefour has chosen the technology of Cornel Private Security and SoftGuard to control its own human resources and audit its labor compliance.
SoftGuard's VigiControl app is integrated into its Retail solution, the set of technological tools for both internal and external security in this area. SoftGuard Retail is focused on perimeter management, camera management, visitor and supplier management, GPS monitoring of delivery and delivery vehicles, monitoring of warehouse and branch alarms, home automation integration, monitoring and detection of signal inhibitors in parking and the Panic button App and protection of staff and staff.
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