International. Benefiting the customer experience with facial and voice recognition from their reservations to their arrival at the hotel, is one of the great demands of the hospitality industry to ensure the safety of both guests and staff.
According to the latest barometer of the World Tourism Organization (UNWTO), our country ranks sixth in terms of international tourist arrivals and fifteenth place in foreign exchange earnings from tourism, which in 2018 amounted to 22,440 million dollars. To receive tourists you must have quality accommodation, which is why the hotel infrastructure in Mexico continues to grow.
To support this important industry, Hikvision has an intelligent IP surveillance solution for national hotel security. The solution provides all-time protection with low-light technology, vehicle access control with Hikvision's Automatic License Plate Reading Module (ANPR), and automatic event alerts with Hikvision's Intelligent Detection.
The intelligent solution includes integrated IP products such as IP cameras, network video recorders and video management software, which help create a reliable and flexible security platform for the hospitality industry.
Miguel Arrañaga, Pre-Sales Director of Hikvision Mexico, says the solution improves vehicle access management and customer experience by reducing intrusion into CCTV systems, and capturing reliable video images for further investigation.
He comments that in Mexico the brand has had successful implementations in hotels such as HardRock Live Riviera (Cancun), Majestic, Mayakoba, Bahia Principe Riviera Maya, to name a few.
The executive emphasizes that the brand stands out in the development of Deep Learning algorithms that suppose an improvement of performance in intelligent devices and solutions.
A total IP system from Hikvision provides security to customers, but also offers efficiency in the operation in different areas of a hotel, such as corridor monitoring, security center, lobby monitoring, parking surveillance, emergency exits, among others, offering them:
- Perimeter: 24/7 high definition surveillance of the perimeter and intrusion arrest.
- Discretion: Different compact cameras to ensure interior aesthetics and customer comfort.
- Control Center: Integrated NVR and video management platform ensures immediate alarm responsiveness and reliable video images.
- Mobility: Complete mobile products improve integrated bus safety.
- Vehicle access: Automatic control of vehicle access with Hikvision's ANPR module.
