Latin America. Monitoring centers must go beyond receiving blind alarm signals and move to actively using video.
The new Virtual Guard or Remote Guard services, for the portion of the cost of a real guard offer multiple simultaneous and remote tasks efficiently.
It is increasingly difficult for people to feel safe or have complete peace of mind that their business, warehouse, home or office are free of some novelty, accident or theft.
It is also a reality that surveillance and monitoring systems are more complete and robust and that at present, there are more tools and possibilities, but this has generalized at the same time the feeling of not being able to be fully aware and alert of what is happening around us.
Video, on the other hand, has become one of the most recurrent and secure solutions that users find in the market. Security cameras play a fundamental role in monitoring services.
This technology marks an element of alert both for visitors or owners of a place and for those who want to steal or affect in some way these spaces. It also gives control and support to the entities in charge of security.
The active application of video has become necessary to support surveillance tasks from monitoring centers, and has undoubtedly become a novelty that attracts end customers due to the possibility of replacing guards.
However, Fernando Cuartas commercial director of Solutec Group assures that the ideal panorama is the cooperation between man and technology. "In this scenario on-site vigilantes supported by virtual surveillance services are much more effective than just men or just technology.
It is then necessary for alarm monitoring centers to use video to generate new services such as remote surveillance, and it is also clear that integration is gaining more and more strength in the security industry.
And it is there, where Solutec, supplier of Kronos NET software, comes to play a fundamental role. Kronos NET is a tool for creating services and solutions. It allows the integration of Alarms, GPS, round control and video in a single application, highly flexible and with the ability to automate monitoring center processes. In this way, the company will be able to devise and create new services for its customers, subject to their creativity.
"Now, there are underserved markets, sectors that do not have the ability to pay for a man 24 hours and where an alarm is a very simple element, there video surveillance has a potential market, jobs are not eliminated, but currently unmet needs are covered." He points out Cuartas.
For more information about Kronos NET software: www.solutecllc.com/plataforma-de-monitoreo-kronos
