OBJECTIVES
Develop a different way of selling, which is aligned with the culture of Customer Focus, differentiating us from the competition by individualizing the products, services and behaviors we offer.
Resulting in customer loyalty by identifying them, their needs and beliefs managing to exceed their expectations.
PARTICIPANTS
The course is aimed at all members of the electronic security sector.
METHODOLOGY
Masterful presentation, based on audiovisual media. Exercises during the course applying the acquired procedures. Support material is provided for further study.
DURATION
16 hours from 8am to 6pm, with one hour of lunch daily and two breaks of 15 minutes in the middle of the morning and mid-afternoon. This schedule includes sessions of questions from the attendees.
CONTENT
Introduction to the culture of CUSTOMER FOCUS.
Mental Models
Behaviors, Beliefs and Origins
Sales Planning
The sale in the Office
Follow-up of the sale (notes of beliefs)
Creation of work networks.
Why train our salespeople?
Most companies believe that by hiring a "salesperson," they already know exactly everything it takes to sell. The reality is that most of the salespeople that companies hire are people who during their working life have sold "things" services or products, but most of them have never taken a professional course that tells them step by step how to improve assertiveness to make a sale.
What do we call assertiveness?
Assertiveness means that our seller with a good SALES TECHNIQUE manages to close more deals than he normally closed when he did not have the necessary knowledge.
Just by taking the electronic security systems SALES course, will my salespeople be ready to face the market and increase the sales of my company?
When a salesperson takes this course, they effectively improve their skills and get a better idea of how to close more sales. The constant practice of what you have learned will make your knowledge more and more consolidated and this will be reflected in your results.
ACCREDITATION
This course awards a diploma of attendance. The commercial value has included study manual and snack am and pm.
About the Instructor
Manuel Angel Villanueva Gonzalez is a consultant in the Sales Area with more than 12 years of experience.5 years of Experience in the Life Safety Area with Fire Detection Equipment. Regional Sales Manager for Central America and Andean Region with NOTIFIER and FIRE LITE since 2007.Lecturer in Fire Detection Systems and Lost Profits in Central America, Andean Region and Caribbean. Currently ALAS instructor.
