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5 ideas to offer a better monitoring service with new alarms

Latin America. Hand in hand with our friends from AMC and Solutec VENTAS DE SEGURIDAD presents 5 ideas to offer a better monitoring service with new alarms. 

The AMC K Series has special features with which you can optimize your alarm installations and offer more possibilities to your monitoring customers, without altering the final budget. 

1. Implement remote control of the alarm system from mobile apps
With the K Series, users of the monitoring center will be able to assemble and disarm their alarm system from any location, using a totally free mobile application for the end user and the monitoring center.  This feature very positively impacts the perception of service by the user of the monitoring center.

2. Send notifications in real time
The user of a K Series alarm system will receive instant alerts on their mobile phone while the monitoring center performs the process of attention and verification of events.  This process not only helps a better perception of service by the user, it avoids manual notification jobs of operators in the monitoring center.

3. Give your customer control over other elements, for example lights!
From a mobile application the user will be able to control electrical elements in their home or office.  The monitoring center should only enable the use of programmable outputs built into the alarm system or additional modules.  Having control of additional elements is a very nice feature for the end user.

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4.  Give your user the option of easy future growth
With the K Series your user can grow the alarm system at any time without making major investments thanks to the zone multiplication function.  For example, the K4 alarm panel has 4 inputs, in which you can connect 4, 8 or 12 zones (devices) without requiring expansion cards, these are optional.  Additionally, the same panel can wirelessly grow up to 32 zones.

5. Allow the customer an easy operation!
Economical but with screen in Spanish.  All K Series alarm systems will always include a keyboard with a 2-line LCD screen and with messages in Spanish.  This way the operation for users will be easier, even when your operators must support you remotely to control the system.

Learn more about K Series features and how improve monitoring center services can be used.  Log in to www.amcelettronica.com or write to [email protected]

Santiago Jaramillo
Santiago JaramilloEmail: [email protected]
Editor
Comunicador social y periodista con más de 15 años de trayectoria en medios digitales e impresos especializados para América Latina. Actualmente Editor de las revistas Ventas de Seguridad, Gerencia de Edificios y Coordinador académico del Congreso TecnoEdificios.

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