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Secure mobile access: an emerging technology

Mexico. Kaba shows us the current panorama from his perspective for security in hotels and properties, since mobile access is currently the most debated topic in the hotel environment; at a hospitality technology conference in 2014, "Mobile Mayhem" was the title of the mobile access panel.

Major chains already use mobile apps to boost loyalty programs and promote services and amenities, smaller properties will soon be able to follow suit, remotely performing check-in/check-out via smartphones as this is one of the most used services by customers.

It is important to note that with all the advertising, hoteliers may believe that all their customers need a mobile phone or bracelet to do everything from opening doors to ordering cocktails by the pool, but it is not that simple, since this type of thinking omits 2 important considerations:

* There must be security between the key and the lock

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* There must be security between the network and the key

This requires good design to create a secure infrastructure.

Secure mobile access: an emerging technology

We need to understand that a viable mobile solution involves several complex processes before a guest opens their door with a smartphone. Hoteliers need to know the right questions. As a starting point, a secure mobile access system should: * Communicate with guests' smartphones almost anywhere on the planet.

* Seamlessly integrate security systems with hotel or property management, loyalty systems and improve operations.

* Deliver a secure credential (mobile key) over the Internet to a specific mobile device.

* Make it convenient, reliable and safe for both hoteliers and customers

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* Offer guests a seamless experience during check-in/check-out throughout their stay. Beyond security - Kaba Kaba (SIX Swiss Exchange: KABN) provides SafLok and ILCO electronic locking solutions.

Kaba is a global leader in providing high-quality access management solutions for the hotel environment, access systems, company data and time control systems. Kaba has been setting security trends for over 150 years and focuses on functionality, comfort and design as this delivers optimal value to its customers.

Kaba offers the Saflok and ILCO brands of electronic locks.

 

Santiago Jaramillo
Santiago JaramilloEmail: [email protected]
Editor
Comunicador social y periodista con más de 15 años de trayectoria en medios digitales e impresos especializados para América Latina. Actualmente Editor de las revistas Ventas de Seguridad, Gerencia de Edificios y Coordinador académico del Congreso TecnoEdificios.

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