Are the people who enter my company reliable?, Are they really trustworthy, my trusted employees? These are just some of the concerns of managers and human resources personnel, because despite the efforts, the "appearance" of inappropriate behaviors within an organization is constant.
Security Consulting Colombia
As time progresses, personnel selection processes have been increasingly modernized to be a filter in the complex task of selecting human resources; However, currently not only must attitudes, aptitudes, personality and intelligence factors be evaluated -for which there are already known and standardized instructions-, new tools must also be integrated to evaluate the confidence of the applicant, in terms of loyalty, honesty, honesty, among others, elements that will allow us to guarantee not only the effectiveness and efficiency of the processes but also the safety of the organization.
It is for this reason that instructions such as polygraphs have been integrated into the selection processes, which allow us to detect indices of deception in the face of some specific questions, at the work level. Within this category of tools we find the VSA (Voice Stress Analysis), which is a "non-invasive" tool, which like the polygraph, helps us detect indices of deception in the workplace.
Security Consulting Colombia -a company based in the South American country, recently carried out a risk analysis and reliability processes at the national level-, and carried out a follow-up and evaluation of 800 applicants who presented VSA tests in 2008, in the City of Bogotá, and to whom the following patterns of behavior were evaluated:
1.Falsification of documents: This includes adulteration of diplomas at all educational levels, job references, identification documents, among others.
2.Drug use: Refers to whether you have consumed or consume any type of substance such as marijuana, cocaine, ecstasy, etc.
3.Carrying out illicit activities in the companies where he has worked: robberies, thefts, scams, bribes, self-loans, among others.
4. Links with persons or groups outside the law: Active links with common, organized, guerrilla or paramilitary crime.
5.Previous Dismissals: Dismissals from jobs for committing illicit acts.
6.Confidential Information: Provision of information of companies in exchange for some personal benefit.
7. Admissions: These are inappropriate behaviors that people admit in a frank way that they have carried out during working hours.
As shown in Figure 1, of the 800 people who took the VSA test, 54% of them presented unreliable answers, which means that they have performed some inappropriate behavior (falsification of documents, illicit etc.) in the places where they work or have worked.
Regarding the patterns of behaviors evaluated, we found the following results:
As we can see in Figure 2, the inappropriate conduct of illicit (carrying out thefts, self-loans, scams, etc.), is the one that presents the highest level of unreliable responses within the population evaluated, so that 263 (33%) people have made at some point some illicit, within which 144 (55%) belong to the male gender and 119 (45%) to the female gender. According to a global study conducted by the tax consulting company KPMG, it was confirmed that 7 out of 10 companies were defrauded in 2008 and in 48% of cases, these crimes were caused by internal personnel.
Continuing with the results of the investigation, we observed that 147 (19%) people present unreliable answers regarding the falsification of documents, being the female gender with 74 (51%) people who most incur in this crime compared to 73 (49%) of the male gender. According to UNESCO, in the world there are more than 800 centers that are dedicated to designing apocryphal titles and in Bogotá the police have detected centers where they not only falsify the documents, but also guarantee authenticity in front of the corresponding entities; Likewise, it is evident that the third behavior that presents the highest index is related to that of links with groups outside the law, with a total of 131 (16%) people, who at some point have had an active link either with organized groups or common crime, being 71 (54%) men who most incur in this behavior compared to 60 (46%) people of female gender.
In this regard, the Mayor of Bogotá, Samuel Moreno, reported in March 2009, "the FARC (Revolutionary Armed Forces of Colombia) sees in Bogota a source of financing and for this reason the subversives are posing as merchants and/or employees to carry out intelligence." As for drug use, a total of 128 (16%) people have unreliable responses, which means that at some point they have used hallucinogenic drugs, with men being the largest population with 79 (62%) people. This result correlates directly with the government's national survey issued in March 2009, which reports that in Colombia there are three million people who admit to having smoked marijuana. In a smaller percentage we found that in the provision of information 58 (7%) people present unreliable answers, and in the conduct of dismissals from previous jobs 30 (4%) people.
This result is consistent with the inappropriate behaviors that the people evaluated admit to having done at least once in the workplace.
As we can see, the behavior that people most admit to having performed is directly related to the results of the VSA. This is how this instrument is a fundamental tool as a mechanism, not only for an adequate selection, but also as a preventive to help minimize the probability of carrying out illegal behaviors within the company and that generate a patrimonial and image impact for the company and also in studies.
Share:
0 1 2 3Authors: Editorial
