International. Genetec announced the official launch of a point-of-sale (POS) integration tool called Security Center Transaction Finder, which features exception-based reporting capabilities designed to help retailers speed up their investigations in the event of theft or loss.
Unified in the security system, Security Center Transaction Finder correlates the data of the points of sale with the corresponding video and incorporates the analysis, as an additional feature. It eliminates the need to move from one platform to another and helps investigators filter large volumes of transactions to quickly detect suspicious activity for deeper investigation.
According to the National Retail Federation's (NRF) 2019 National Retail Safety Survey, theft, fraud, and "loss" losses continue to rise (totaling $50.6 billion in 2018, up from $46.8 billion in 2019). To identify theft trends and combat losses, retailers are turning to using technology that allows them to implement effective ways to work smarter and automate their processes to reduce losses and preserve their profit margins.
"Working with a variety of tools and applications to reduce losses in retail is a critical aspect of the research work being done in this sector. However, the large number of transactions that need to be reviewed at the point of sale, along with the time spent manually finding the security video associated with fraudulent activity, makes this a complicated task. With Transaction Finder we solve this problem by identifying suspicious transactions and locating videos of interest in a single tool that facilitates the detection of theft trends," explains Rob Borsch, Trade and Banking Practice Leader at Genetec, Inc.
Using the Transaction Finder task in Security Center, researchers simply add search criteria such as date and time, employee name, SKUs involved in the transaction, null transactions, or whether any movement was detected in the customer record, etc. The Transaction Finder will scan the point-of-sale database for activities that meet the selected criteria, along with the associated video and transaction details. Using customizable dashboards, suspicious transactions can be quickly identified, associated video can be immediately reviewed for greater context, and transactions can be flagged for more detailed investigation.
