Mexico. The opportunities for banking in Mexico to present sustained growth in the coming years remain latent. Preliminary figures estimated, at the end of 2018, a location between 37% and 38%, according to specialists from the consultancy KPMG.
The Banking Expert Survey 2017, prepared by GFT, revealed, for its part, that Mexican banks are, worldwide, one of the most interested in betting on the implementation of Artificial Intelligence (AI) in their processes, along with those of the United Kingdom and Brazil.
What would banks in Mexico use Artificial Intelligence for? Judging by the GFT study, "the solutions that would be most implemented would be virtual assistants for customers, robotic process automation, Roboadvisory1 / Next best action2 and personalized client interface."
In this regard, Miguel Arrañaga, Pre Sales Director of Hikvision Mexico, comments that adopting new technologies that modify processes can be a great opportunity to improve the security methods of the banking sector. To achieve this, he says, it is necessary to employ strategies for change and thus support this sector. That is why Hikvision Mexico was given the task of creating Proofs of Concept that give the security of complying with the guidelines of Seproban (Seguridad y Protección Bancaria S.A.), in order to comply with the rules of communication of alarm signals and information of bank branches at the time and for the period in which an accident takes place, making available to authorities information that supports the identification and arrest of those likely to be responsible for an offence.
"This regulation as such does not exist in other countries in the region, so we analyzed the potential to comply with these guidelines established by Seproban, and a special development was made for Mexico, and thus comply with what is required. We think it is a very important business opportunity that will help us consolidate ourselves as a company of high-level technological solutions."
Future of Banking in Mexico
Arrañaga comments that the concept of Electronic Security has evolved over the last decade thanks to new technologies, which is why the firm works very intensively in the Banking sector, basically in the Corporate part of the different Banks of our country, with new tools such as Artificial Intelligence, and the recent compliance with Seproban regulations.
Regarding the vertiginous technological change, the executive explains that banking in Mexico becomes more aware of the use of new technologies and their great advantages, however many times they only make use of video in general and not for other applications, such as 4K resolution, real-time video analysis, among others.
To analyze how technology can play a critical role in collecting and analyzing information more efficiently, Hikvision has a new line of solutions that comply with Seproban regulations.
The new solutions range from cameras that provide High Resolution and image quality in very changing lighting environments, ideal for situations of changing variables, as well as the DeepLearning line of Artificial Intelligence, which allows to measure the waiting time of a person in line, count the number of people gathered in a certain time, perform facial recognition of specific individuals, to mention some benefits. All of the above to help identify subjects involved in crimes that affect the wealth of clients or financial institutions.
