Colombia. The world is now mobile! It is an impossible premise to debate and that is why the Solutec Group launches its mobile application to provide its users with a better level of service and proximity.
More benefits and easily: the Solutec APP allows users to access online information, report emergencies, make inquiries, receive notifications and learn about events, launches, among other functions.
The new APP highlights services such as S.O.S. Central, a 24-hour, 365-day-a-year emergency response method for security companies and monitoring centers that make use of EBS and Kronos products throughout Latin America. Customers of GPRS/3G transmission systems, state-of-the-art alarm systems and monitoring software are guaranteed assistance with this service. The user only has to add some data and press an S.O.S. button in the application, in a matter of minutes qualified service personnel will communicate to attend the event and perform accompaniment until the case is resolved.
Security services operate 24 hours, these users require help and support always... technical support is not conceived only during office hours, it is not logical and therefore Solutec, as a provider of security technologies, appeals to this rule with the attention to its customers 24 hours and 365 days. Says Fernando Cuartas, Director of the Solutec Group.
For the administrative and commercial areas, a request form for certifications, quotes, billing information or status of a firm is available. So any request can be made quickly to get a response in a short time.
Users will also receive push notifications with information of interest, for example to notify you that an dispatch has been made and the information necessary to follow up. With this new APP, Solutec offers a higher level of attention to electronic security companies, monitoring centers and security distributors in Latin America.
The new APP is available for both Android and iPhone operating system users. Once the client does the download and registration process they will get access to the features highlighted above.
The Solutec Group is a distributor of electronic security systems specialized in the areas of GPRS, 3G and IP communication and software for alarm monitoring centers. It has a network of distributors in Latin America and its operation centers are located in the United States and Colombia.
More information about the new APP at: http://landing.solutecllc.com/APPSolutec
