Colombia. While the Kronos monitoring software is responsible for automatically performing tasks to meet the requirements of operation and services offered to customers. Its operators guarantee the effective attention of real alarm events!
Kronos increases the utility of the monitoring center and improves the quality of service through the function of automatic actions, this function allows you to create rules and procedures for the automatic operation of signals, dispatch of patrols, creation of service documents, notifications, among many other functions:
Advantages of automating with Kronos:
1. Resource optimization: The creation of reports, reports and indicators take time from the operator that can be used for other functions in the monitoring center. Sending alarm trigger signals, periodic signal summaries or reports, are processes that can be carried out automatically making the operator focus his work on real alarms.
2. Reduction of human errors: by creating procedures defined and controlled by the software you will be able to eliminate human errors. The failures in established procedures are not of another nature different from human mistakes, the automation process allows standardizing functions that guarantee an optimal operation of the monitoring center, achieving a service under the parameters agreed with the user.
3. Creation of new services: Automatic actions in Kronos can reach a level where the limit can be imagination, this allows adapting the functions to new services. Sending reminders of the closure of the alarm system automatically, allowing the client to generate their own reports, generating reminders of tasks to operators, issuing alerts for failures in response times, among many others are services created from automation.
4. Monitoring of more accounts: Automating processes in the monitoring center allows operators to be focused on the attention of alarms that are really required, achieving the total occupation of operational personnel in real alarms. Achieving with a really adjusted infrastructure to cover a significant number of users.
With the power and flexibility of Kronos' automatic actions feature you will be able to develop new services for your customers and increase your trading offer!
More information at: http://www.kronosla.com
