Obviously contracts are part of our daily life and in it the "Cloud Computing" could not be left out. Today it is essential that you read and understand what you are hiring, as it will be the only framework that will determine your future experience in the cloud.
Today it is not strange to know in the news cases of some cloud providers – oriented to people – where there are no guarantees or compensations, only a "good effort" to recover the lost files or a very "good apology" in case of contingencies. This fact constitutes an important difference with Enterprise Cloud providers, who are able to guarantee availability and even support this commitment financially in case of contingencies.
When everyone talks about the cloud and when criticism has focused on issues of legislation and data protection levels, it is necessary to contextualize and understand. Many of these criticisms are unfounded as a result of excessive ignorance, much information but little clarity and vagueness. The legislation is clear and your data is governed by the legislation of the country that stores your information. If your data is stored in Kazakhstan, you better know your duties and rights in that country.
In the Cloud, it's more important than ever to know where data is stored. "It doesn't matter."
In terms of levels of protection in the event of disasters or levels of services compromised, it is relative. It will depend on the level of service offered or contracted, so it is necessary that the contract is clear, that the client understands it and requests it at the time of quoting, and then when buying.
Get on the cloud but read the fine print
Today there are the necessary regulations to make cloud computing a secure and harmonious platform in relation to intellectual property rights, but it is essential that the cloud provider commits to a contract. If you are not able to do so, begin to hesitate.
Contracts are one more issue when it comes to cloud services, but this takes its real importance in situations not as comfortable as is the case of switching from one provider to another.
It is not only important to be clear about the conditions of normal operation, but also how to proceed when I want to "divorce" my Cloud provider.
Therefore it is important to find out what the exit conditions of my Cloud provider are, since some of them make it very easy to upload information to the cloud but there is no easy way to get the data out.
It is also important to understand that although in most cases there is no obligation, the procedure will depend on each service provider. Now we just need to take it to paper, and fulfill it.
It's up to you to enforce it.
Source: InfoWeek
