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False positive in antivirus leads to false conclusions

Although it is not frequent, the anti-malware industry from time to time gives some news when a false positive happens. In the case that happened today, the renowned Networkworld newsletter titled Samsung installs keyloggers on its laptops.

The case was that a Columnist of Networkworld completely scanned his new Samsung equipment with the VIPRE antivirus which detected, in the wrong way, the presence of a spy program, a keylogger.

The matter prompted a series of communications with Samsung and GFI Labs (recent owners of Sunbelt Software authors of vipre antivirus).

According to GFI, it was a false positive and they apologized publicly for what happened. They also corrected the problem of erroneous detection. The problem was overshadowed by the product heuristics and a C:\windows\sl directory containing the Slovenian language for the Windows Live application.

Of course Samsung also clarified the point on its blog by titling "Samsung portables are indeed safe".

- Publicidad -

The Site Networkworld made the updates of the notes as the true origin of the matter was revealed, to finally change the title to: Samsung's keylogger may be a false alarm.

As we said at the beginning these cases are not frequent but they do not stop happening, it is typical of any software product that has errors, as Hispasec commented a few years ago. Also here we have related other cases such as this one of AVG that left the PC unusable (of several), or also false positives of McAfee, as well as TrendMicro and Symantec have had their problems as well as many other brands.

This initially bad news about Samsung spread quickly although not so much the correction after it was found that it was a false positive of a particular antivirus.

Raúl de la Redacción de Segu-Info

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