Latin America. Nine out of 10 mobile operators revealed that they plan to implement NFV (network functions virtualization) soon thanks to their advances in virtualization and that it offers significant benefits for several of the main challenges that they want to solve promptly today.
Key challenges include: time to market (57%), improved customer experience management (CEM) (55%), infrastructure costs (54%), profitability/efficiency (53%), external factors (including competition from similar vendors) (51%) and impact of decoder device vendors (OTT, (45%).
This was evidenced by mobile operators, customer service providers (CSPs) and Light Reading affiliates who were invited to participate in the survey conducted by F5 Networks and Heavy Reading with the understanding of anonymity (i.e. that the names, positions and companies of the respondents were not made available to the study sponsor or prospective readers) and that the results were only presented. in aggregate form.
The survey included a total of 26 questions and was based on a global mix of 73 respondents whose largest sample was from the United States, followed by Europe, Asia Pacific and Latin America (including Mexico, Caribbean, Central and South America), Canada and the Middle East.
Carlos Ortiz Bortoni, Country Manager of F5 Networks Mexico, highlighted that the research pointed to a high degree of consensus among mobile operators that NFV today offers a significant benefit on several fronts, including agility in service and time to market. As an example, he highlighted that the research was very clear in highlighting, among other benefits, the approval of respondents regarding the scalability (72%) that can be done with NFV and its ability to provide better agility in services (70%).
Security, the main concern to be solved
Despite the widespread acceptance of NFV, the representative of F5 Networks Mexico said that mobile operators urged to immediately resolve several concerns such as security (65%), followed by the integration of the operations/business support system (OSS/BSS, for its acronym in English) and the commercial hardware scale of the shelves (COTS, for its acronym in English) (both 42%), in addition to the orchestration and management of the cloud (40%). He added the relatively high rating of other challenges, such as service failure recovery (39%) and troubleshooting/service assurance (38%), which "reinforces our belief that virtualized service delivery will be complex," he said.
