Latin America. SoftGuard now offers access to its monitoring system, which integrates the management of security alarms, from almost any smartphone with the MobileGuard app.
So far the company had offered the SoftGuard Suite desktop version, but thanks to tracking the needs of various customers, who had to operate from their residences in the time of confinement of the pandemic, SoftGuard took the opportunity to improve and develop the app to deliver greater agility and ease of access.
So now monitoring operators will be able to carry out event processing wherever they are. Also when your monitoring center does not execute 24 hours in person or before any other operational modality that requires access to resolve the attention of events.
Benefits of the MobileGuard app
Thanks to this application, SoftGuard users will be able to attend events in real time and enter comments in this process, view pending and waiting events, send events to wait for confirmation, as well as filter them according to range of accounts. In addition, it allows you to make calls from the phone to the contacts of the accounts and view multimedia.
Finally, the company guarantees that with MobileGuard all its customers will be able to attend and process alarm events with the same features and detail as when they enter the DSS Desktop SoftGuard Suite desktop system.
