International. Honeywell and Microsoft announced that Honeywell will bring to market its domain-specific applications built on Microsoft's cloud platform to drive new levels of productivity for industrial customers.
With the integration of AI-powered autonomous controls from Honeywell Forge enterprise performance management software with Microsoft Dynamics 365 Field Service, customers will be able to access operational data that includes workflow management support to improve performance and energy efficiency within the enterprise environment. Workers in the field will benefit from real-time access to critical data that will help them prioritize, analyze, and resolve issues faster.
The first area of focus will be maintenance automation for building owners and operators. To optimize the energy, performance, and comfort of their buildings, they often need to extract data from a variety of sources that are not standardized and inform remote and dispersed workforces. Facility managers must determine what problem to fix, when to fix it, and who to assign to work, which can be very difficult without having the necessary asset knowledge and work order management capability.
"Honeywell's partnership with Microsoft will bring new value to our customers as we help them solve business challenges by digitizing their operations," said Que Dallara, president and CEO of Honeywell Connected Enterprise. "Working with Microsoft, Honeywell will deliver solutions at scale, powered by AI-powered insights and immediate access to data, that will help our customers work more efficiently than ever before."
Honeywell Forge offers cost savings, increased energy efficiency and a better occupant experience for customers. For example, at Crown Towers Perth in Australia, Honeywell Forge's digitized maintenance solution provided faster information on potential maintenance issues compared to traditional annual maintenance schedules and helped reduce reactive work orders by 90%.
In heating, ventilation, and air conditioning (HVAC) operation alone, which is known to account for up to 60% of total energy consumption in commercial buildings*, an AI-powered automated account system like Honeywell Forge Energy Optimization can save between 10% and 20% in energy costs. **
The Dynamics 365 field service enables companies to remotely detect and address potential issues ahead of time to avoid unnecessary downtime or operational inefficiencies by analyzing IoT data and enhance proactive service offerings through AI-infused IoT alerts and work orders. Leveraging the global scale of Microsoft's cloud will enable Honeywell to quickly bring new offerings to market while helping customers meet regional security, privacy and compliance requirements.
