United States. Pacom Systems announced the growth and operation of its Pacom GMS software platform in a banking corporation located on U.S. soil.
Hancock Whitney Corporation continues to deploy the security management platform in its growing number of banking financial centers and ATMs. Hancock Whitney Corporation operates banking offices and financial centers in Mississippi, Alabama, Florida, Louisiana and Texas, offering comprehensive financial products and services, including traditional and online banking; commercial and small business banking; private banking; trust and investment services; health banking; certain insurance services; and mortgage services.
Pacom's relationship began with Hancock Bank in Mississippi and, after Hancock's acquisition of Louisiana-based Whitney Bank in 2011, it flourished even more. Currently, the Pacom GMS software platform manages card access and intrusion monitoring in 258 locations and continues to grow. Hancock Whitney performs its own 24/7/365 alarm monitoring from a central location in Gulfport, MS. There are also two company data centers monitored and protected by Pacom GMS.
GMS is a multi-site security management platform, providing integration between access control, intrusion, video, intercom, and virtually any building management or security solution. Designed to manage thousands of locations simultaneously through a single interface, while providing availability and redundancy.
"One of the biggest advantages of the all-inclusive Pacomes system with integrated access to card and alarms. We have our entire company on a single integrated platform. We do our own alarm monitoring, which is a huge advantage because we can immediately check what's happening in any of our financial centers," said Al Tapper, CPP, Manager, Banking Protection Services for Hancock Whitney Corporation.
Tapper continued, "One of our bank acquisitions had two third-party monitoring companies. It was one false alarm after another. That's dangerous and can be quite expensive. With Pacom and self-control, we avoid it. The Pacom system also helps with disaster recovery. We can see what's happening in our financial centers and know if our alarms are working."
Hancock Whitney has launched another phase in its company-wide security platform: video integration. When an alarm is triggered at any branch, the central monitoring station will be able to automatically see the events associated with that alarm. Eventually, all branches and ATMs will have video monitoring with several cameras built into each location.
The system currently provides access to more than 5,000 cardholders with different levels of access privileges. Alarm protocols exist for each location, with Tapper and his team managing and monitoring the system. "Pacom helps us adapt the system to our changing needs; and when we provide feedback, Pacom listens and will consistently respond directly to those comments, Tapper said."
