International. Ooredoo Kuwait and Huawei jointly announced the signing of a "Future Mode of Operation (FMO)" contract for IT and Network Service Management at the Huawei Global Service Forum 2015.
Under the terms of the contract, Huawei will offer Ooredoo Kuwait network and IT operations management, network performance management, and service quality improvement. Huawei will offer an ICT convergence operations solution and telecommunications equipment using convergence operations processes, resources and tools. The goal is to help Ooredoo Kuwait achieve digital transformation and operational excellence, and improve the customer experience.
"The FMO project is important to Ooredoo," said Prabjit Singh Panesar, deputy director of technology and director of service assurance at Ooredoo Kuwait. "It will accelerate our speed to market, improve network performance and quality of service, and improve the end-user experience. We are pleased to be working with Huawei, as its products and serviceability in the IT and telecommunications fields will help us achieve ICT transformation."
"For us, the ICT infrastructure transformation service has been one of the company's key strategic investments, which will strengthen our position as strategic partners for operators," said Dr. Howard Liang, senior vice president, president, Global Technical Services, Huawei. "It is an honor for Huawei to be chosen as the FMO project supplier for Ooredoo Kuwait. The cooperation between Ooredoo and Huawei goes beyond simple communications technology, including information technology, and we are committed to delivering the converged ICT operations that Ooredoo Kuwait needs to achieve operational excellence and digital transformation."
The cooperation between Huawei and Ooredoo is an important milestone for Huawei as a managed services provider that is rapidly investing in the IT field. Huawei has become a global strategic outsourcing partner for operators looking to achieve digital transformation. So far, Huawei has accumulated more than 40 IT operation contracts, serving more than 20 operators in more than 20 countries. Huawei is currently a strategic outsourcing partner for operators around the world.
