Mexico. Supporting and serving its users and business partners is one of the primary objectives of Genetec, the manufacturer of unified IP security solutions, who announced that its Genetec Technical Support Center (GTAC) in Montreal, began to support its Customers in Mexico en Español. This support will be provided through a local number 800 in Mexico.
Gtac standard hours of service are: Monday through Friday from 08:00 to 20:00 Eastern Time (EST). For support in Spanish, hours will be from 09:00 to 17:00 Eastern Time (EST). Special 24/7 support services are also offered.
"This new support service in Spanish with local access in Mexico, is another example of the total commitment that Genetec has with the Mexican market, where every day we increase the quality, intensity and scope of attention and technical and engineering support to our users and business partners" said Eng. Abelardo A. Tous-Mulkay, General Director of Genetec Mexico.
For questions or doubts in general, the GTAP technical portal https://gtap.genetec.com or the new "Live Chat" are available.
