Argentina. After the success obtained in the courses "Introduction to alarm monitoring", "Support tools and remote connectivity" and "SQL Server database engine", the company SoftGuard Technologies has decided to move forward and deepen with a broader and reinforced offer of content for its portfolio of 3,000 operational users throughout America and Europe.
For this reason, from next October, there will be the launch of new courses that are added to those already active through the E-learning / distance education system.
Any SoftGuard user in an active support plan will be able to enroll as many interested parties as they want in these new courses. This service is free as long as the support plan remains active.
The topics included are:
Module 1: Telephone communication for alarm operators
Module 2: Conflict management
Module 3: Alarm Attention / Assault/Panic Event Management
Module 4: Alarm Attention / Fire Event Management
Module 5: Alarm Attention / Medical Emergency Event Management
Module 6: Alarm Attention / Theft/Intrusion Event Management
Module 7: Alarm Attention /Cancellation Event Management After Robo/Intrusion Event
Module 8: Schedule control
Module 9: Technical events
Module 10: Alarm report to authorities (example: 911 police service)
For more information contact [email protected]


