For Boon Edam, training programs maximize "pre-project" coordination, minimize installation time and improve customer relations. By training its integrators, the company can educate them on product installation and maintenance needs, reducing tool downtime during implementation and repair. "Our main goal is to improve the end-user experience with our products, their relationship with Boon Edam and our integrating partners," said company spokespersons.
Likewise, Boon Edam took into account the particular needs of the Latin American public, among which the knowledge of the product and tools used within the decision-making process, pre-installation, how to execute preventive maintenance (resolution of problems that may arise or common errors that may arise and how to solve them) stand out.
Those who are interested in being part of these free days must register through the personalized invitation that will be sent by Boon Edam via email, since this is a VIP event for those who have expressed interest in the brand's solutions in the past (at fairs or through the company's website), current customers (projects in development) or those who have previously purchased the solutions from this manufacturer.
Ecuador and Guatemala will be some of the countries where these trainings will be held, which will be offered by Ernesto Ortega (Sales and Technical Support Representative for Latin America) and Jeannette Sweatt (Director of Business Development) and where the main message is the importance of having knowledge of Boon Edam products, both from the commercial and from the technical, all to achieve successful installations and generate greater opportunities. The dates of these trainings in Mexico – where the conferences are chaired by Magdalena Reyes (Business Development Manager for this country) are: March 29 (Guadalajara), April 21 (Mexico City) and June 22 (Monterrey), the programming of the other countries is to be confirmed.
Although these events are mainly theoretical, a practical part will be offered with the Speedlane 300, a team selected to see the need for Boon Edam integrators and responding to the number of units installed in Mexico.
"The message we want to leave in our customers is that they take advantage of these opportunities offered by manufacturers, because it is a possibility of growth that will open greater possibilities in the market, since they will learn how to increase the speed of installation, reducing costs and providing the best maintenance service"said Magdalena Reyes, who added: "We are very interested in our integrators being increasingly better trained, so that they can continue to grow together with us."
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