Mexico. Digital transformation will bolster people's capabilities by bringing together emerging technologies such as Artificial Intelligence (AI) and the Internet of Things (IoT), according to the latest edition of the Fujitsu Technology and Service Vision (FT&SV) report.
The theme "Human Centric Innovation: Digital Co-creation" is this year's evolution of Fujitsu's vision that proposes a single approach to co-creation through the use of digital technologies. Fujitsu believes this process will become a business model in an emerging digital society. In addition, it combines customers' business expertise with digital technologies to create value together, helping to create a better future.
As stated in this latest release of the FT&SV, Fujitsu hopes the new technology will enable individuals, businesses and the public sector to collaborate and co-create to transform businesses and drive social innovation. It also outlines the practical steps technology leaders can take to maximize the value of digital technologies.
What will define the future digital workforce will be its ability to leverage AI-based technology and Fujitsu sees the analytical power of AI and people's creativity as complementary. In the workplace of the future, all of this will come together, with AI systems creating Big Data insights and autonomous robots taking on mundane, repetitive tasks. Digital technology will increase the capacity of people, enabling innovation and greater productivity. Fujitsu believes that people need to rediscover human capabilities, such as creativity and empathy, as well as acquire literacy in digital technologies.
The human-centric approach of a new digital business workforce will lead to more productive and increase capabilities to drive new innovations. This will be more important than ever, in this new digital age. In the future, Fujitsu predicts that intelligent systems will be able to employ AI to learn from data, generating new insights and supporting people in making optimal decisions.
In a world where every company is becoming a technology company, Fujitsu believes that the successful organizations of the future will design their business models around three transformative forces of digital technology:
- Connectivity: connecting all internal systems and also external partners.
- Intelligence: generating intelligent insights from large volumes of data through AI learning.
- People: Changing the business vision from the supplier side to the customer to deliver truly personalized customer experiences.
Combining all this is what is defined as Digital Co-creation, combining business expertise with digital technology and working with customers and partners to deliver innovative products and services that respond to individual customer needs.
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