International. Avigilon Corporation announced the latest version of its video management software, Avigilon Control Center (ACC) 7.4, which incorporates facial recognition technology with artificial intelligence.
The new "appearance alerts" capability will help commercial organizations, such as educational institutions and hospitals, accelerate response times by identifying people of interest in business environments. For example, technology can alert the security team at a local high school when a banned or flagged individual has entered campus.
Persons of interest are identified based on a secure and controlled watch list created and maintained by authorized users in the commercial organization. For organizations using the new ACC software and licensing their Avigilon cameras for facial recognition, the cameras will look to identify potential matches based on the watch list. If a potential match is found, the user receives an alert within the ACC software and security personnel can determine if further investigation or action is necessary.
"Our latest ACC software offers substantial benefits to our commercial customers by offering facial recognition technology in a secure and controlled manner," said John Kedzierski, senior vice president of video security solutions at Motorola Solutions. "The capability for appearance alerts allows our customers to move from a reactive approach, looking at a wall of video streams where critical information can easily be lost, to a proactive approach that delivers important information directly to authorized users so they can make better-informed decisions."
"It is important to note that we consider facial recognition to be an aid that can improve user decision-making, it does not make consequential decisions or initiate actions by itself. We refer to this approach as 'human in the circuit', and it's central to the way we apply AI," Kedzierski added.
The company explains that ACC's new facial recognition capabilities reflect Motorola Solutions' commitment to the responsible use of artificial intelligence, as well as individual privacy rights. Data management is integral to these new capabilities, and that's why they created compliance controls in their products to support this. For example, user authentication is required for these capabilities, audit logs of user actions are generated, data retention periods can be specified for the watchlist within the application, and logs can be deleted or deleted upon request, as well as verified through audits and reports.
The data is hosted locally, owned and controlled by the company or school. The data used to train the AI algorithms is also thoroughly evaluated, ensuring sufficient quantity, quality, and diversity to ensure high accuracy and consistent performance.
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