Mexico. BroadSoft and Bestel announce new features of the Unified Communications and Collaboration Suite using the BroadSoft Business UC-One application, Powered by BroadSoft.
According to a study by Markets and Markets, the Unified Communications market is estimated to grow from $17 billion in 2017 to $28 billion in 2021; with a compound annual growth rate (CAGR) of 10.6% during the forecast period. Several factors make this increase possible, such as the growing trend to adopt new mobile work models in companies, have own devices (BYOD), offer continuous customer support and obtain low costs of ownership.
Now with UCloud, users can make use of business telephony from anywhere, on any device. Among the main functionalities of the service are:
- Audio Video
- Instant messaging
- Desktop Sharing
- Call and voicemail notifications to your email
- Virtual conference room "My Room"
With the relaunch of UCloud, Bestel incorporates WebRTC services into its platform. Users of the service will now be able to invite internal and external users to participate in virtual sessions using the full capacity of the communications and collaboration suite. UCloud uses the BroadSoft Business "UC-One" application. UC-One offers integrated business phone services, messaging and presence, audio and video conferencing, screen sharing, file sharing, and virtual meeting rooms. These features help users conduct business wherever they are, whether through mobile phones or traditional computers.
BroadSoft Business is a fully integrated portfolio of enterprise unified communications, team collaboration, and contact center applications, delivered in the cloud providing contextual intelligence across the platform so users have access to the information and applications they need in one place.
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