International. Milestone Systems announced several updates to the Milestone Customer Dashboard, an online system monitoring service. This innovative service allows Milestone's business partners to know in real time the system status of their customers' facilities.
By employing this service, integrators can track the technical health of systems and proactively resolve any situation before it becomes a problem.
The Milestone Customer Dashboard receives ongoing system status updates from installations of customers who have a current Software Update Plan (SUP). Integrators can view updates through the Milestone Customer Dashboard, located in their My Milestone profile (Milestone's integrator portal).
The positive market reception that the Milestone Customer Dashboard has had since its launch a year ago, is helpful for Milestone to continue with the development and launch of new features, such as those described below:
Select the time zone format, to display the alarm list, as well as other information, in the local time zones of each installation.
Access the error log and system history from connected systems to get a summary of the behavior and performance of the different installations.
Receive summary emails, so integrators know that all systems are working properly.
Review on the page lists of possible error messages, along with tips to solve the problems.
The Milestone Customer Dashboard does not require configuration, it works automatically once the installer enables the functionality in the Management Application. The online service is compatible with all 2013 and later versions of XProtect® Enterprise, XProtect® Professional, XProtect Express, XProtect Essential and all models of the Milestone Husky NVR series.
Leave your comment